Privacy Policy

Introduction and Commitment to Privacy

At Yomai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Service Integration Platform. By using Yomai, you consent to the data practices described in this policy.

Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our AI integration services
• Account Management: To create and manage your account, process payments, and provide customer support
• Communication: To send important updates, security notifications, and service announcements
• Analytics: To analyze usage patterns and improve our platform performance
• Security: To detect and prevent fraud, abuse, and security threats
• Compliance: To comply with legal obligations and enforce our terms of service
• Research: To develop new features and improve existing functionality

Data Security and Protection

We implement comprehensive security measures to protect your data:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication mechanisms protect your data
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Infrastructure Security: Our infrastructure is hosted on secure, compliant cloud platforms
• Employee Training: Our team receives regular security and privacy training
• Incident Response: We have procedures in place to respond to security incidents

Data Sharing and Third-Party Services

We may share your information in the following circumstances:

• Service Providers: With trusted third-party providers who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes
• Aggregated Data: Anonymous, aggregated data may be shared for research and analytics

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your Privacy Rights

You have the following rights regarding your personal information:

To exercise these rights, please contact us through our support channels. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

You can manage cookie preferences through your browser settings or our cookie consent manager.

Data Retention and Deletion

We retain your data only as long as necessary to provide our services:

• Account Data: Retained while your account is active and for a reasonable period after deactivation
• Usage Logs: Retained for up to 12 months for security and analytics purposes
• Payment Information: Retained as required by financial regulations and for billing purposes
• Legal Requirements: Some data may be retained longer to comply with legal obligations

When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards:

• We use standard contractual clauses approved by data protection authorities
• We ensure adequate data protection measures are in place
• We comply with applicable data protection laws and regulations
• We provide transparency about where your data is processed

Children's Privacy

Yomai is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform
• Updating the "Last Updated" date at the bottom of this policy

Your continued use of Yomai after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Through our website contact form
• By email at privacy@yomai.io
• Through our support channels
• For data protection inquiries: dpo@yomai.io

We are committed to addressing your privacy concerns and will respond to your inquiries promptly.